Q1. Is there any Customization possible other than the displayed designs?
A. Sure, we do provide all sorts of customizations but prices may vary from case to case. The prices mentioned on the website are the best possible & no further discounts are encouraged.
Q2. Where can we see your Sample/textures?
A. Yes, please visit the Gallery / Product gallery section of our website. Alternatively, during the site visit, you can see the physical samples available with the person.
Q3. Can we have a look at your existing consumers/their kitchens/ Factory?
A. Looking towards the privacy of an individual and our Factory, we can’t arrange that, but yes you can have a view of it in our gallery section.
Q4. Is there any showroom/display/physical experience center available?
A. We do wish to cut on the costs & transfer the entire benefit of this to our consumers. Hence we do not have any display centres & supplies are made directly from the manufacturing base.
Q5. Can urgent delivery/installation be arranged?
A. Yes, urgent service can be opted for, while doing the booking by paying a little premium on standard charges
Q6 – In case of any issue with the product, then?
A. We are a professionally managed organization & we take FULL RESPONSIBILITY of your product pre/during installation.
Q7. What will be my kitchen price?
A. Prices for all types and sizes are mentioned on the website. (if you select size 10×6, it means 10ft on one side in length and 6ft on the other in length)
Q8. What if we don’t know our kitchen size?
A. In case you don’t know your proper kitchen size, you can go for any kitchen size, book it and then during the site visit your proper measurements will be taken and the price for that respective size that actually matches your kitchen will be considered. That price will however be taken from the website itself. that is the core reason for us to give the prices of all possible sizes. you can look for all sizes to get the price range.
Q9. Where is your showroom/Shop/Factory?
A. Omaa Mart is an online company and it does not have a showroom/Shop. All the materials will be supplied to you from our factory in Maharashtra (Pune, Nasik, Mumbai) , Surat, Ahmedabad, Delhi & Bangalore.
Q10. Can the representative come to our house before booking?
A. No. You would have to book the kitchen by going to add to cart, entering your details, paying the booking Booking amount. Once you have placed the order, you will receive a mail and a call (in 60mins) and the person will come 2nd/3rd day to take your measurement and show you the color catalog. The next day you will receive a design and quotation(from the website) which is customizable. once you confirm it, you would have to pay 15-35% of the total amount for your make-to-size kitchen to go into production. It takes 15-20 working days from then for your kitchen to be ready and takes 2-3 days for installation. your kitchen is then ready.
Q11. Is the booking amount inclusive of the amount mentioned on the site?
A. No, the booking amount is your transportation-fitting, measurement(with sample catalog) & customizable designs charge, and is exclusive of the price mentioned on the site. To know your booking amount, add to cart and enter your Pincode.
Q12. Will the platform be included in Kitchen Amount?
A. No, Platform work, appliances, chimney, and sink are included in Civil Work but not in the kitchen price. We also do civil work but the price for that is separate and will be given to you after your Site-Visit.
Q13. What will be included in the price mentioned on the website?
A. The price mentioned on the site includes Wall cabinets for how much ever platforms you have, 5 Trolleys in the base, and GST. To know more, check the description tab on the website.
Q14. What all work is done at your place?
A. We do everything that is included in the home interior. Wardrobe, Bed, safety Door, sofa, Sofa-cum-bed, TV unit, Shoe rack, Study table, Dressing table, Ready-made furniture like Dining-table and others.
Civil work, electric work, false ceiling (POP), Painting work, Plumbing, grillwork, and others. where you get up to 50% of discount in good quality.
Q15. What if we want to renovate the kitchen and want to remove the old material?
A. We can also do that, Rs. 3000 extra will be charged for removing the old material.
16. Can our price differ after the site visit?
A. Prices will only differ if your kitchen size or requirement differs. If you want to know how much it can differ, you can check the details provided in the site.
Q17. What do you mean by a loft?
A. A loft is the extra storage (wall-to-wall) above the wall cabinet. The price for that is mentioned on the website.
Q18. What is Laminate/Acrylic?
A. Laminate/Acrylic/Glass/PU are different materials used in different kitchens according to customer’s budgets and choices.
Laminate – less glossy most commonly used
Acrylic – More on glossier, smoother & appealing side.
Q19. What material is used?
A. Marine Plywood with 5 years of warranty (waterproof).
Q20. How is your price so inexpensive?
A. We provide material from direct factory and have been supplying material to both businesses and end customers for 10 years now. we order high-quality raw material in bulk and supply the goods to you without any mediators or showrooms maintenance cost in between. Hence our price is comparatively less of the same quality.